Illustrated CollectIQ AI agent team: Ivy, Nora, and Riley
IvyAI Invoice Agent
NoraAI Follow-up Agent
RileyAI Reconciliation Agent
Your AI invoice-to-cash team

From “the work is done” to “the payment is matched.”

CollectIQ creates the invoice, follows up professionally, and reconciles the payment—with your policies and people in control.

Built for U.S. service businesses Email-first at launch Human review for exceptions
Ivycreates invoices for your completed work.
Norafollows up from the due date until payment.
Rileyreconciles the invoice as soon as your client pays.
You stay in control.
Meet the team

Three specialists. One invoice case. No dropped context.

Each agent has a clear job, a clear boundary, and the same shared record—from your first instruction to the final payment match.

CollectIQ AI agent

Ivy

AI Invoice Agent

Turns a quick voice note or message into a checked invoice draft.

  • Uses your approved services and terms
  • Flags missing or unusual details
  • Prepares the invoice for a glance review
Ivy never invents pricing, tax treatment, or customer details.
CollectIQ AI agent

Nora

AI Follow-up Agent

Follows up consistently while protecting the customer relationship.

  • Runs your approved email sequence
  • Understands common payment replies
  • Pauses disputes and routes exceptions
Nora never pretends to be human or threatens a customer.
CollectIQ AI agent

Riley

AI Reconciliation Agent

Finds the payment evidence and explains every proposed match.

  • Checks merchant and posted bank activity
  • Handles exact and ambiguous matches
  • Keeps the reasoning with the invoice
Riley never forces an uncertain match or hides a difference.
One coordinated journey

Every handoff stays visible.

CollectIQ does not hide work behind a magic button. Instructions, drafts, approvals, messages, replies, evidence, and corrections stay attached to the invoice.

Talk through your workflow
  1. 01
    Ivy

    Describe the completed work

    Speak or type the customer, service, amount, and terms in everyday language.

  2. 02
    Ivy

    Ivy prepares the invoice

    Approved templates become a structured draft with calculations and missing details checked.

  3. 03
    Ivy

    Approve it at a glance

    Review the instruction beside the finished invoice. Your correction becomes useful context.

  4. 04
    Nora

    Send from your business

    The approved invoice is delivered with your identity, payment instructions, and terms.

  5. 05
    Nora

    Nora follows the policy

    Email reminders go out at the right time, in your tone, with replies captured on the case.

  6. 06
    Nora

    Customer intent is understood

    Promises to pay, resend requests, disputes, and contact changes take the right path.

  7. 07
    Riley

    Riley finds payment evidence

    Merchant activity and posted bank transactions are compared with the open invoice.

  8. 08
    Riley

    Match or review the exception

    Strong evidence can close the loop. Uncertain cases wait for a person.

See the reasoning

Useful AI shows its work.

A score can help prioritize attention. The evidence tells you whether the decision makes sense.

INSTRUCTIONVoice to invoice
Captured
“Invoice Northstar Studio $2,400 for the August strategy workshop, due in 15 days.”
Northstar StudioStrategy workshop$2,400.00Net 15
RECONCILIATIONLikely match
Review recommended
Posted payment$2,400.00
  • Same amount Exact
  • Customer name Close match
  • Payment date 2 days after due
  • Invoice reference Not present
Graduated autonomy

Automation earns your trust one action at a time.

CollectIQ starts approval-first. As repeat patterns prove reliable, you decide which routine actions can run automatically—and which ones always wait for a person.

AGENTS CAN

Handle routine work

  • Draft and validate invoices
  • Run approved email reminders
  • Propose explained payment matches
YOU APPROVE

Resolve judgment calls

  • New or unusual invoice patterns
  • Disputes and sensitive replies
  • Ambiguous or partial payments
AGENTS NEVER

Cross your boundaries

  • Invent financial information
  • Pretend to be human or threaten clients
  • Force an uncertain payment match
Your policies—not one mystery score—decide what happens next.Confidence, evidence, permissions, and exception type work together at every control gate.
Simple pricing

Start with the work you need handled.

Plans are designed around invoice volume and workflow depth. Bank connections, voice, and human-review allowances vary by plan.

Free

Explore invoice creation
$0
Up to 10 invoices / month
  • Voice and text invoice drafts
  • At-a-glance approval
  • Professional invoice delivery
Get started

Growth

Add reconciliation
$119/month
Up to 500 invoices / month
  • Everything in Starter
  • Bank and merchant matching
  • Exception review workflow
Get started

Scale

Configure your operation
$299+/month
Higher volume / month
  • Everything in Growth
  • Advanced workflow controls
  • Volume and usage allowances
Get started
Clear answers

Know exactly who—and what—is working for you.

CollectIQ’s agents are AI. Their roles, permissions, and actions remain visible.

Still have a question? Email us.
Are Ivy, Nora, and Riley real people?

No. They are clearly identified AI roles inside CollectIQ. Their names make the workflow easier to understand; your business remains the sender and people remain responsible for policy and exceptions.

Will every invoice require approval?

At launch, yes. Later, you may allow familiar invoice patterns to send automatically only after Ivy has demonstrated high accuracy and the invoice passes your specific control rules.

What happens when a customer disputes an invoice?

Nora pauses the routine sequence and sends the complete conversation to a person. She does not negotiate a settlement or continue escalating a sensitive case on her own.

How does Riley confirm that an invoice was paid?

Riley uses authorized merchant activity and posted bank transactions, then compares amount, payer, reference, timing, and prior patterns. You see the evidence behind the proposed match.

Does CollectIQ move money or replace accounting software?

No. CollectIQ focuses on the operational invoice-to-cash workflow and is designed to work alongside your accounting process.

Can Nora call customers?

The initial service is email-first. Carefully governed AI voice workflows are planned, with authorization, disclosure, scheduling, and human escalation controls.

How are taxes handled?

CollectIQ applies the service and sales-tax templates your business configures. It does not independently decide what is taxable or provide tax advice.

Get started

Show us how your business gets paid.

Tell us what you invoice, how you follow up, and where payments arrive. We’ll help map the right starting workflow.

START WITHYour current invoice process
DESIGNYour approval and follow-up rules
KEEPPeople in every important decision
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